Consumers can file complaints against any licensed massage therapist should they believe any inappropriate conduct, legal or ethical violation occurred during a therapy session. While the Federation is comprised of licensing boards and agencies, each licensing board and agency has their own process for handling consumer complaints. To find out how to appropriately file a complaint in your state, please contact your individual state licensing board or agency. For more information on the complaint process in your state, please find your state licensing entity below and you will be directed to their complaint process and associated documentation.

Alabama Board of Massage Therapy
Alaska Board of Massage Therapists
Arizona State Board of Massage Therapy
Arkansas Department of Health
California Massage Therapy Council
Colorado Department of Regulatory Agencies
Connecticut Department of Public Health
Delaware Board of Massage and Bodywork
District of Columbia Board of Massage Therapy
Florida Board of Massage Therapy
Georgia Board of Massage Therapy
Hawaii Board of Massage Therapy
Idaho Board of Massage Therapy
Illinois Department of Financial and Professional Regulation
Indiana State Board of Massage Therapy
Iowa Board of Examiners for Massage Therapy
Kentucky Board of Licensure for Massage Therapy
Louisiana Board of Massage Therapy
Maine Department of Professional and Financial Regulation
Maryland State Board of Massage Therapy Examiners
Massachusetts Board of Registration of Massage Therapy
Michigan Board of Massage Therapy

Mississippi State Board of Massage Therapy
Missouri Board of Therapeutic Massage
Montana Board of Massage Therapy
Nebraska Board of Massage Therapy
Nevada State Board of Massage Therapy
New Hampshire Advisory Board of Massage Therapists
New Jersey Board of Massage and Bodywork Therapy
New Mexico Massage Therapy Board
New York State Board for Massage Therapy
North Carolina Board of Massage and Bodywork Therapy
North Dakota Board of Massage
Ohio State Medical Board
Oklahoma State Board of Cosmetology and Barbering
Oregon Board of Massage Therapists
Pennsylvania State Board of Massage Therapy
Junta Examinadora de Terapeutas de Masaje de Puerto Rico
Rhode Island Department of Health
South Carolina Board of Massage/Bodywork Therapy
South Dakota Board of Massage Therapy
Tennessee Massage Licensure Board
Texas Department of Licensing and Regulation
US Virgin Islands Department of Health
Utah Board of Massage Therapy
Virginia Board of Nursing
Washington State Board of Massage
West Virginia Massage Therapy Licensure Board
Wisconsin Massage Therapy and Bodywork Therapy Affiliated Credentialing Board